I have never been given the opportunity to upgrade my work competencies. Is this normal?

This is highly abnormal as the employer recognizes that “trained…professionals and supervisors are important to the success of the operation” (art.11.1) However, there is no specific obligation to provide training opportunities to individuals relating to work competencies. A few initiatives have worked for others: put your needs in writing and send them to your supervisor, bring the matter to departmental meetings, include requests in your performance review, send copies of unanswered requests to the next level of supervision and most efficient, talk to your APS representative. However, if you need training in your career planning, art. 12.2 gives you the right upon request to receive “…specialized training in career planning and assessment…”You only need to ask.